AskUncleJifu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit askunclejifu.com ("the Site") or interact with our services. By using the Site, you agree to the practices described in this policy.
If you have any questions about this policy or your data, please contact us at hello@askunclejifu.com.
1. Information We Collect
We collect only the information you voluntarily provide to us. This currently includes:
- Contact Form Submissions — When you fill out the contact form on our Site, we collect your name, email address, phone number (if provided), and any message or details you include in your inquiry.
- Communication Metadata — When you email us directly at hello@askunclejifu.com, we receive your email address, the content of your message, and standard email headers (timestamps, subject line).
We do not collect sensitive personal data (such as health information, political opinions, or biometric data) through our Site.
2. How We Use Your Information
We use the information you provide solely for the following purposes:
- Responding to Inquiries — To reply to your questions, consultation requests, or service inquiries submitted through our contact form or email.
- Service Delivery — To discuss, quote, and deliver the services you have requested (AI automation, web development, SEO, or other solutions).
- Improving Our Services — To understand common client needs and improve the quality of our offerings.
- Legal Compliance — To comply with applicable laws, regulations, or legal requests.
We do not use your information for automated decision-making, profiling, or any purpose other than those listed above.
3. Data Storage & Retention
Your information is stored securely and retained only as long as necessary:
- Storage Location — Your data is stored on secure servers managed by our hosting providers, who are contractually bound to maintain industry-standard security practices. We primarily use infrastructure located in data centers within the United States and Singapore.
- Retention Period — We retain contact form submissions and correspondence for up to 24 months after the last communication, unless a longer retention period is required by law. After this period, your information is permanently deleted or anonymized.
- Security Measures — We implement reasonable technical and organizational measures to protect your data, including encryption in transit (TLS 1.2+), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.
4. Third-Party Sharing
We do not sell, rent, trade, or share your personal information with third parties for their marketing purposes.
We may only share your information in the following limited circumstances:
- Service Providers — We share data with trusted third-party service providers who help us operate our Site and deliver services (e.g., email hosting, analytics). These providers are contractually prohibited from using your data for any other purpose.
- Legal Obligations — We may disclose information if required to do so by law, or in the good-faith belief that such action is necessary to comply with legal obligations or protect the rights, property, or safety of AskUncleJifu, our users, or others.
- Business Transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
5. Cookies Policy
Our Site uses cookies and similar tracking technologies to improve your browsing experience and understand how our Site is used.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how visitors interact with the site.
Cookies We Use
- Essential Cookies — These are necessary for the Site to function properly. They enable basic features like navigation and access to secure areas. The Site cannot function properly without these cookies.
- Analytics Cookies — We use analytics cookies (such as Google Analytics 4) to collect anonymous information about how visitors use our Site — which pages are visited most, how users navigate, and what devices they use. This helps us improve our Site and services.
Managing Cookies
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but please note that doing so may affect the functionality of the Site. To learn how to manage cookies in your browser, visit the help pages of your browser provider:
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to Access — You have the right to request a copy of the personal data we hold about you.
- Right to Rectification — You have the right to correct any inaccurate or incomplete personal data we hold about you.
- Right to Deletion ("Right to Be Forgotten") — You have the right to request that we delete your personal data, subject to certain exceptions (e.g., legal obligations).
- Right to Restrict Processing — You have the right to request that we limit how we use your data.
- Right to Data Portability — You have the right to receive your data in a structured, commonly used format and transmit it to another controller, where technically feasible.
- Right to Object — You have the right to object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us at hello@askunclejifu.com. We will respond to your request within 30 days, as required by applicable law. We may need to verify your identity before processing your request.
7. International Users
Our Site is operated from and hosted in multiple jurisdictions. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in countries where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to the transfer of your information to these countries. We take appropriate safeguards (such as Standard Contractual Clauses) to ensure your data receives adequate protection.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately, and we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to acknowledge all privacy inquiries within 48 hours and resolve them within 30 days. If you are unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
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